IBM today announced the availability of AI Now For Connected Commerce, premiering at Salesforce Connections in Chicago, IL on June 17th, 2019. Helping to simplify today’s retail landscape across service, marketing, and sales channels, AI Now For Connected Commerce is a B2C and B2B platform that can provide intelligent order management, price promotion and supply chain management – powered by IBM Watson on Salesforce Marketing, Commerce and Service Clouds.
“The combined intelligence of IBM and Salesforce can help transform the retail experience by harnessing insights across the entire enterprise, customer journey, and supply chain to deliver on customer expectations with scale, speed, and return,” said Sandeep Singh, VP and Retail Industry Leader at IBM. “Through the strategic vision and partnership of both companies, we have developed a specific industry approach that can help transform the way our retail and consumer products clients engage with their customers through agile, cross-channel retailing and operational agility.”
“IBM is delivering a Salesforce solution for retail and consumer goods companies who want an end-to-end solution that can help deliver a customer experiences across the customer journey,” said John Strain, GM of Retail and Consumer Goods, Salesforce. "The benefits can help retailers engage their customers while enhancing omnichannel order management and fulfillment, product pricing, promotion, and assortment planning to help them deliver growth.”
AI Now for Connected Commerce is designed to help solve critical needs in the market today with the following capabilities:
● Omnichannel Commerce Supported By Intelligent Order Management – The solution activates AI-powered decision making with the Salesforce Commerce Cloud, connecting customers to marketing, sales, and service channels. Using Salesforce’s MuleSoft Anypoint Platform, the solution integrates IBM Order Management, a full suite of tools to orchestrate the entire fulfillment network, to help effectively meet omnichannel customer demand and fulfillment expectations.
● AI-Optimized Complex Order And Inventory Management Can Help Create An Agile Supply Chain – Watson Supply Chain solutions, including Watson Order Optimizer, are used together with IBM Order Management and integration to Salesforce Commerce Cloud to execute intelligent, flexible omnichannel fulfillment plans in real-time that can help reduce fulfillment costs and improve efficiency. By optimizing the fulfillment network when sourcing omnichannel orders, Watson Order Optimizer helps retailers more efficiently and cost-effectively address growing e-commerce demand and meet shifting customer demands with agility. AI-powered order and inventory management can also help businesses optimize allocation, assortment planning, and fulfillment across all selling channels.
● Enhanced Personalization To Help Maximize Customer Lifetime Value – Using advanced intelligence and insights from Salesforce Einstein, IBM AI solutions, and The Weather Company, B2C and B2B commerce organizations can help deliver customer experiences with rich personalization, including AI-powered product recommendations, personalized product assortments, dynamic pricing and promotion management – assisting brands in delivering the right product, at the right price, and on the right channel.
Bluewolf, an IBM company, has been recognized by Salesforce as a leading implementation ecosystem seller, holding the Salesforce Fullforce Master accreditation across the Salesforce Platform and Community, Marketing, Sales and Service Clouds.
Salesforce Fullforce Solutions
Salesforce Fullforce Solutions are partner offerings recognized for their specialization in priority Salesforce industries and other key solution areas. Fullforce Solution partners have demonstrated proven expertise and customer success, and receive Salesforce go-to-market support, executive sponsorship and guidance as part of the Salesforce Partner Program.
Learn more about Salesforce Fullforce Solutions: https://partners.salesforce.com/s/education/consultants/Fullforce
About IBM
For more information about IBM Salesforce Consulting Services, visit https://www.ibm.com/services/salesforce.
For more information about Bluewolf AI Now™ for Connected Commerce, visit https://www.bluewolf.com/connected-commerce.
More than ever, there is a demand for IT to deliver innovation. Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects. The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the company are not aligned with the current IT environment.
TRY the one package that solves all your document design and printing challenges on all your platforms. Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Make sure your data survives when catastrophe hits. Request your trial now! Request Now.
Forms of ransomware has been around for over 30 years, and with more and more organizations suffering attacks each year, it continues to endure. What has made ransomware such a durable threat and what is the best way to combat it? In order to prevent ransomware, organizations must first understand how it works.
Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.
IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:
LATEST COMMENTS
MC Press Online