01
Sun, Oct
0 New Articles

Project Lifecycle, Methodologies, and Standards - Project Management and Quality Management Standards

Career
Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

Organizations today use many project management, quality management, and business management standards. I would like to briefly introduce five industry standards that are widely used and recognized in companies worldwide.

By Colleen Garton and Erika McCulloch

Editor's Note: This article is excerpted from chapter 2 of Fundamentals of Technology Project Management, by Colleen Garton and Erika McCulloch.

Part 1, Project Lifecycle, is available here. Part 2, Managing Each Step of the Project Lifecycle here.

The three parts to project management are:

  • Standard/Framework
  • Methodology
  • Project Direction

These standards fit into the first category, Standard/Framework. You can apply more than one standard to a project. For example, you could use ISO and PMBOK® Guide at the same time. Even when using multiple standards, you still need a project methodology and project direction to effectively manage a project.

Project Management Institute (PMI)

The Project Management Institute was founded in 1967 in Pennsylvania, USA. Today, PMI is an international organization that develops professional standards and certification programs in project management. PMI has The Project Management Body of Knowledge (PMBOK® Guide), which is its project management bible. PMBOK® Guide is a collection of best practices combined into PMI’s nine knowledge areas that constitute the project standard. PMI and PMBOK® Guide are not industry specific. They are focused on generic standards that can be used in any industry (e.g., construction, pharmaceutical, automotive, software, financial). Chapter 18 contains information on how you can use this book in conjunction with PMBOK® Guide standards to effectively manage projects. You can find PMI on the web at http://www.pmi.org.

Office of Government Commerce (OGC)

In 1989, the United Kingdom’s Central Computer and Telecommunications Agency (CCTA), which has since been renamed Office of Government Commerce (OGC), created a project management standard called PRojects IN Controlled Environments (PRINCE®). The current standard, PRINCE2®, was published in 1996 and was last updated in 2009. PRINCE2 has become the primary project management standard used in the United Kingdom and many European countries in government and the private sector. The PRINCE2 standard is organized around eight processes.

PRINCE2 has been widely adopted in technology/IT project management. Designed to be industry independent, in recent years its popularity has been growing in other industries, such as finance and telecom. Chapter 19 contains information on how you can use this book in conjunction with PRINCE2 standards to effectively manage projects. You can find PRINCE2 on the web at http://www.prince-officialsite.com.

Six Sigma®

The term “Six Sigma” came into use in the early 1990s. Motorola invented Six Sigma and later created the Six Sigma Technical Institute, where they collaborated with companies such as Allied Signal, IBM, Texas Instruments, and Kodak to further develop the process.

Six Sigma is a data-driven and analytical approach to projects. It is designed to eliminate defects in any type of process, whether it’s a product or a service process. Achieving Six Sigma means that the process has no more than 3.4 defects per million opportunities. Six Sigma is non–industry specific and can be applied to processes in any type of organization. Six Sigma uses two methodologies: DMAIC (define, measure, analyze, improve, control), which is used to improve existing processes, and DSS (design for six sigma) or DMADV (define, measure, analyze, design, verify), which is used for designing new processes. Six Sigma has three levels of certification: green belt (GB), black belt (BB), and master black belt (MBB).

Six Sigma is used in hundreds of organizations today, such as Ford, General Electric, Kodak, Texaco, UPS, and the U.S. Air Force, to name but a few.

Software Engineering Institute (SEI) Capability Maturity Model Integration® (CMMI)

The Software Engineering Institute is a federally funded research and development center sponsored by the U.S. Department of Defense.

Capability Maturity Model Integration is designed to help organizations identify and improve the maturity level of their processes. There are five maturity levels:

  1. Initial: Processes are ad hoc and/or chaotic.
  2. Repeatable: Basic project management processes are in place.
  3. Defined: Business and technical processes are standardized and documented throughout the organization.
  4. Managed: Processes and quality are measured, analyzed, and managed.
  5. Optimized: Processes are predictable and effective, and continuous process improvement is part of the process.

Some organizations require that vendors be at a specific CMMI level before they will consider them for contracts. Many government departments, for instance, have this requirement. Hence, many companies working on military/government contracts use and maintain the process standards required by CMMI.

International Organization for Standardization® (ISO)

A group of representatives from twenty-five countries formed ISO in 1946. The goal was “to facilitate the international coordination and unification of industrial standards” (source: ISO, http://www.iso.org).

ISO primarily focuses on technical standards for both products and services and is used in both the public and private sectors. The standards require a repeatable process that yields consistent results. The desired results include meeting client, quality, and regulatory requirements, continual improvement of process and results, and high client satisfaction.

ISO is continually publishing new standards. In recent years, numerous standards related to project management have been developed. For example:

  • ISO 15188: Project management guidelines for terminology standardization
  • ISO 10006: Quality management systems—Guidelines for quality management in projects
  • ISO/IEC TR 9294: Information technology—Guidelines for the management of software documentation
  • ISO/IEC/IEEE 16326: Systems and software engineering—Lifecycle processes— Project management
  • ISO 9000: Quality management systems—Fundamentals and vocabulary
  • ISO/DIS 21500: Guidance on project management—due to be published late 2012

This is a small sampling of available ISO standards. You can review all ISO published and under-development standards on the ISO website at http://www.iso.org.

Want to learn more about project management best practices?  Pick up your own copy of Fundamentals of Technology Project Management, by Colleen Garton and Erika McCulloch - available and on sale at the MC Press Bookstore today!

 

Colleen Garton

Colleen Garton is a highly respected and experienced writer, consultant, and speaker. She is the author of two management books: Fundamentals of Technology Project Management and Managing Without Walls. Recognized internationally as an expert on virtual and global management, Colleen is an experienced and in-demand public speaker for numerous events and conferences around the world. She is also author of the blog Working With or Without Walls.

 Colleen has extensive management and training experience in the United States and internationally, with more than two decades of practical experience in traditional and virtual management spanning multiple industries. She is the owner of the Garton Consulting Group. Before founding the Garton Consulting Group, Ms. Garton held senior management positions at some major U.S. corporations.

You can follow Colleen on Twitter at @ColleenGarton and on Facebook.


MC Press books written by Colleen Garton available now on the MC Press Bookstore.

Fundamentals of Technology Project Management Fundamentals of Technology Project Management
Master the specific project management issues that technology professionals must face.
List Price $69.95

Now On Sale

Managing Without Walls Managing Without Walls
Optimize the effectiveness of your teams...no matter where they are.
List Price $37.95

Now On Sale

BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

Support MC Press Online

$0.00 Raised:
$

Book Reviews

Resource Center

  • SB Profound WC 5536 Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. You can find Part 1 here. In Part 2 of our free Node.js Webinar Series, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Brian will briefly discuss the different tools available, and demonstrate his preferred setup for Node development on IBM i or any platform. Attend this webinar to learn:

  • SB Profound WP 5539More than ever, there is a demand for IT to deliver innovation. Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects. The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the company are not aligned with the current IT environment.

  • SB HelpSystems ROBOT Generic IBM announced the E1080 servers using the latest Power10 processor in September 2021. The most powerful processor from IBM to date, Power10 is designed to handle the demands of doing business in today’s high-tech atmosphere, including running cloud applications, supporting big data, and managing AI workloads. But what does Power10 mean for your data center? In this recorded webinar, IBMers Dan Sundt and Dylan Boday join IBM Power Champion Tom Huntington for a discussion on why Power10 technology is the right strategic investment if you run IBM i, AIX, or Linux. In this action-packed hour, Tom will share trends from the IBM i and AIX user communities while Dan and Dylan dive into the tech specs for key hardware, including:

  • Magic MarkTRY the one package that solves all your document design and printing challenges on all your platforms. Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Make sure your data survives when catastrophe hits. Request your trial now!  Request Now.

  • SB HelpSystems ROBOT GenericForms of ransomware has been around for over 30 years, and with more and more organizations suffering attacks each year, it continues to endure. What has made ransomware such a durable threat and what is the best way to combat it? In order to prevent ransomware, organizations must first understand how it works.

  • SB HelpSystems ROBOT GenericIT security is a top priority for businesses around the world, but most IBM i pros don’t know where to begin—and most cybersecurity experts don’t know IBM i. In this session, Robin Tatam explores the business impact of lax IBM i security, the top vulnerabilities putting IBM i at risk, and the steps you can take to protect your organization. If you’re looking to avoid unexpected downtime or corrupted data, you don’t want to miss this session.

  • SB HelpSystems ROBOT GenericCan you trust all of your users all of the time? A typical end user receives 16 malicious emails each month, but only 17 percent of these phishing campaigns are reported to IT. Once an attack is underway, most organizations won’t discover the breach until six months later. A staggering amount of damage can occur in that time. Despite these risks, 93 percent of organizations are leaving their IBM i systems vulnerable to cybercrime. In this on-demand webinar, IBM i security experts Robin Tatam and Sandi Moore will reveal:

  • FORTRA Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:

  • FORTRAManaging messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events? Automate your message center with the Robot Message Management Solution. Key features include:

  • FORTRAThe thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing. Manage your reports with the Robot Report Management Solution. Key features include:

  • FORTRAFor over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks. Manage your job schedule with the Robot Job Scheduling Solution. Key features include:

  • LANSA Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.

  • LANSAWhen it comes to creating your business applications, there are hundreds of coding platforms and programming languages to choose from. These options range from very complex traditional programming languages to Low-Code platforms where sometimes no traditional coding experience is needed. Download our whitepaper, The Power of Writing Code in a Low-Code Solution, and:

  • LANSASupply Chain is becoming increasingly complex and unpredictable. From raw materials for manufacturing to food supply chains, the journey from source to production to delivery to consumers is marred with inefficiencies, manual processes, shortages, recalls, counterfeits, and scandals. In this webinar, we discuss how:

  • The MC Resource Centers bring you the widest selection of white papers, trial software, and on-demand webcasts for you to choose from. >> Review the list of White Papers, Trial Software or On-Demand Webcast at the MC Press Resource Center. >> Add the items to yru Cart and complet he checkout process and submit

  • Profound Logic Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

  • SB Profound WC 5536Join us for this hour-long webcast that will explore:

  • Fortra IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn: