FastFax now allow users to dynamically reserve a certain number of lines for receiving faxes, thus minimizing the possibility that the sender will encounter a busy signal. If all receive lines are busy, FastFax will use an available "send" line and dynamically allocate it to receive. This way, even in high volume situations where "send" and "receive" lines are being fully utilized, there will always be an open line for incoming fax transmissions. This ensures businesses keep receiving mission-critical information during peak periods.

Now users can determine the order in which to load the send/receive lines. When lines are busy either sending or receiving faxes, FastFax can start queuing faxes from the low volume lines, or start from the high volume lines. This gives users more control over how faxes will be queued and also avoids conflicts with PBX systems routing incoming faxes using low volume lines as default.

Inbound routing allows users to automatically route incoming faxes to the appropriate person or department based on the sender's fax number obtained using the TSI (Transmitting Subscriber Identification) or ANI (Automatic Number Identification). Now the configuration of the routing process is made even more powerful by allowing the use of DNIS (Dialed Number Identification Service), enabling not only the identification of where the fax is coming from, but also identifying the number that was dialed. For example, a purchase order coming from the East Coast being sent to the sales fax number could be immediately routed to the appropriate sales person. Or, an invoice faxed from Minnesota and sent to the Division A of ACME Corporation will be routed to the correct accounting clerk. The combined use of TSI, ANI and DNIS allows for intelligent fax routing, the reduction of errors, and streamlined workflow.

By utilizing both the TSI and ANI from the receiving fax device, FastFax can now automatically transmit a confirmation fax back to the originating number for automatic fax confirmations. This new enhancement lets the receipt of faxes be automatically confirmed without end user intervention thus eliminating the need for the sender to call the recipient to verify whether a fax has been successfully received. This new feature is geared to FastFax implementations with heavy inbound traffic where confirmations are critical, such as for order confirmations or customer service inquiries.

FastFax possessors now support the Cantata Technology Brooktrout TrueFax« fax cards, a line of intelligent fax boards that offer small businesses and departmental workgroups dependable network fax capabilities. TrueFax cards are a less expensive alternative to more expensive multi-line fax cards that are highly suitable for customers with low inbound and outbound fax volumes.

FastFax's integration with document management/imaging applications for easy indexing and archival of inbound fax documents, has now been enhanced for advanced purge capabilities. Every time a fax is indexed and archived, information is stored in a set of tables in the system. The Purge option in FastFax has been enhanced to allow automatic deletion of such information from the internal FastFax tables making integration with industry leading imaging/archival solutions such as IntelliChief seamless. Now document retention and disposal policies managed within an image/archival solution can control faxes generated and received by FastFax, making fax document management a snap.

Enhancements for FastFax/LAN v4.7.2 include:

FastFax/LAN, the Windows-based version of FastFax, now has the ability to automatically index and file incoming faxes/emails into IntelliChief, Quadrant Software's document imaging system, as well as into other imaging/archiving solutions. This feature is already available in FastFax/Enterprise, and now users of the FastFax/LAN solution have a quick and easy way of archiving all received faxes/emails.

If the output of your business application is a PDF file and not a spool file, FastFax can now handle that. FastFax/LAN reads and parses the PDF file, identifying the recipient's information and determining whether the file should be faxed or emailed. Companies wanting to automate the faxing and emailing of PDF files from outside the System i (iSeries 400) can now use FastFax for this task.

FastFax/LAN now supports XML as a parameter file when integrating with other business applications. This enhancement gives companies additional ways in which they can integrate their applications with FastFax, thus creating a seamless interface for their users.

Miscellaneous Upgrades for all products in the FastFax Family:

Over the years, FastFax has helped companies significantly reduce expenses and increase productivity. With FastFax, companies are able to automate and customize delivery according to recipient preference or document type (fax, email, print) and send in batch or on the fly.

Pricing for FastFax V4.7.2 starts at $8,400 (USD) and is free to customers on service agreements with Quadrant Software. The latest version of FastFax is available immediately. For more information, please contact us at (508) 594-2700, or visit www.quadrantsoftware.com.

About Quadrant Software

Quadrant Software, an Advanced IBM Business Partner, has over a decade of experience providing Paperless Process Management (PPM) solutions. Started as a pioneer in fax server technology, today Quadrant Software provides enterprise-class PPM solutions to Global 2000 companies worldwide and in a variety of industries. This includes document management, electronic forms, fax servers, MICR checks, barcode labels, imaging and workflow products. Over the years, they have helped companies reduce expenses, increase productivity, and improve communication. Quadrant Software has offices in Massachusetts, Florida, and the U.K.