There is growing confusion among users and vendors as the blurring of the already-hazy lines separating business analytics (BA), business intelligence (BI), and the discovery, management, and optimization of business activities, performance, and processes accelerates. Oracle Corp.'s recently announced plans to purchase performance management market leader Hyperion Solutions Corp., and IBM Corp.'s new OEM deal with BI vendor Information Builders, Inc. underscores the continuing consolidation, integration, and "cross-fertilization" of previously disparate solutions, strategies, technologies, and vendors.

Every enterprise business and IT decision-maker wants and needs the best available information about how their customers, employees, and partners do the work that drives their businesses, to best support those efforts. However, most past and many current solutions for business activity, performance, and process management and optimization are too narrowly focused and too "system-centric" to provide that much-needed information. Or as John Seely Brown, visionary and former chief scientist at Xerox Corp. put it, "Processes don't do work; people do."

This Webinar will discuss the current state of business process management and closely related functions, solutions, and vendors. It will detail how these are evolving towards a more holistic, human-centric view of how enterprises function, a view variously referred to as "human-centric BPM," "human interaction management," or what RFG calls "business knowledge management." The Webinar will also explain how this new, improved view of process management and optimization can help IT decision-makers maximize the value of enterprise investments in related technologies ranging from service-oriented architectures (SOAs) to intellectual property life cycle management (IPLM).

Register
Those interested in attending this Webinar should contact Carolyn Crocker of RFG at This email address is being protected from spambots. You need JavaScript enabled to view it. or at (US) +203/429-8931.
For more information, visit RFG's Web site at http://www.rfgonline.com.

More on RFG Risk Management Research and Events:
The focus of RFG's risk events and research is "Business Operational Risk Management: Identification, Assessment, Mitigation, Reporting, and Governance." RFG assists business and technology executives in achieving a higher level of control over enterprise risk and compliance requirements.

Please visit http://www.rfgonline.com/research/education/regulations.html to view RFG's "Risk Mitigation Assets" page for additional information.