ACOM Solutions has enhanced the EZRetrieve module for its EZContentManager (EZCM) electronic document management system with data retrieval capability that is operational from within most on-screen applications and, it has enabled the module to run as a free-standing utility capable of performing Microsoft SharePoint searches.
According to Angela Doolittle, ACOM product manager, EZRetrieve 2.0 provides a direct connection to data in EZContentManager or SharePoint from any defined point within an application. EZRetrieve runs in the background of the application being used and can be accessed by means of a button created in the title bar. With the new integrated buttons, there are now two user options for accessing files and performing data searches: hot-keys and buttons, with user preference determining which one to use.
“This is a major time and convenience advantage in busy back offices,” Doolittle said. “Buttons can be tied to key fields in just a few minutes. Different departments–accounts payable, accounts receivable, human resources, etc.–each have different requirements and EZRetrieve 2.0 can be set up quickly to support each groups’ needs.”
Doolittle noted that for customer service representatives who frequently look up invoice numbers, sales order numbers, and check numbers, EZRetrieve will enable them to search from any field from the screen and retrieve related documents from EZCM or SharePoint without having to physically launch EZCM or SharePoint. Such enhancements save steps, making the office more efficient, and the end-result is better customer service.
Retrieval of documents and files is seamless, Doolittle added, noting that EZRetrieve is compatible with most ERP and business software solutions. No customization is required, and installation is quick and intuitive with user-selectable URLs, names, and passwords changeable on the fly. Base price is as low as $995 with tiered pricing based on number of concurrent users. It is available by calling 800-699-5758 or emailing
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