Company says its support services can extend existing hardware infrastructure and improve service levels in a budget-constrained economy.
HP has introduced a range of services for small- to midsize data center operations that help improve efficiency, increase the flexibility of IT budgets and ensure service-level commitments, the company says.
With this portfolio of services from HP, owners of small- to midsize data centers can maximize business return on existing assets and drive rapid change with current staff resources, according to HP. These services simplify management of multivendor environments, enabling clients to take advantage of innovative service-delivery models such as virtualization and cloud computing, the company says.
HP also introduced flexible procurement options for custom technology services that benefit clients and the reseller channel.
“Data center teams are challenged with managing increasing complexity and sprawl, especially as they implement virtualization across multiple vendor platforms and operating systems,” says Ron Silliman, principal research analyst, Gartner, Inc. “For businesses with small- to midsize data centers with economy-impacted budgets and limited staff, these challenges are amplified. Organizations should take a whole-environment approach to operational efficiency to reduce risk and drive better business outcomes,” he says.
Always-on Reliability
With the requirement of shared, virtualized technology services to be continuously available, there is a new premium on speed, efficiency, and 24/7 resource accessibility, the company notes. HP is delivering services to help clients gain control and broader, deeper visibility into every support-related function across the environment, it says.
- HP Multivendor Support Services (MVSS) help clients increase service levels and reduce the complexity and costs of managing heterogeneous technology environments. HP simplifies support with one integrated service agreement, providing management for all supplier contracts, accountability for service-level agreements, and measurable goals.
- HP Insight Remote Support provides quicker issue resolution to reduce downtime and mitigate risk through 24/7 remote monitoring, diagnostics, and problem prevention. In addition to its full range of servers and storage, HP supports select IBM and Dell servers, Sun Solaris on HP ProLiant servers, and Cisco IP telephony networks.
- HP Active Chat provides faster problem resolution with real-time Web chat on select HP server and storage products.
- HP Data Center Training Symposium helps increase staff effectiveness through a custom training plan.
Increase Capacity, Lower Energy Costs
Structured for data centers up to 5,000 square feet in size, these value assessment services identify opportunities for increasing computing capacity, while reducing energy costs.
- Basic Capacity Analysis for Smaller Footprints Assessment helps managers allocate a facility’s resources more effectively by arming them with quantitative computing capacity and availability information.
- Infrastructure Condition and Capacity Analysis for Smaller Footprints Assessment aids clients in identifying computing capacity risks and needs and in understanding what actions they need to take to effect positive change.
- Energy Efficiency Analysis for Smaller Footprints Assessment enables clients to increase energy efficiency to lower costs and decrease the environmental impact of technology infrastructure. HP claims to be unique in that its engineers can assess the whole environment–across infrastructure and facilities–to maximize results and minimize risk.
Flexible Purchase Options
HP has simplified the process for small- to midsize businesses to procure technology services that will help them better manage limited resources and drive business value from their technology infrastructures.
- HP Units of Service maximize return on technology investments and facilitate business growth. HP has simplified the ability of channel partners to resell HP-delivered services, providing custom, statement-of-work engagements as easy-to-source units of HP Care Pack Services. HP custom technology services that can be procured through this model include relocation, integration, operations and improvement.
- HP Proactive Select Services allow clients to move to a variable budget model, acquiring expert resources on-demand to address evolving needs. Adding to its menu of 90 service offerings, HP has included Server Firmware Update Installation Service, Technical Online Seminars, Virtual Tape Library Health Check, and LeftHand SAN/iQ Update Service.
“Clients can use HP services to achieve operational excellence in the data center and better align resources to focus on technology innovation to drive growth and competitive advantage for the business,” says Mary McCoy, vice president, Technology Services, HP.
These services are available directly from HP and through the company’s reseller channel. More information about data center services from HP Technology Services is available at www.hp.com/services/evolvingdatacenter.
About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP is available at http://www.hp.com.
More than ever, there is a demand for IT to deliver innovation. Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects. The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the company are not aligned with the current IT environment.
TRY the one package that solves all your document design and printing challenges on all your platforms. Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Make sure your data survives when catastrophe hits. Request your trial now! Request Now.
Forms of ransomware has been around for over 30 years, and with more and more organizations suffering attacks each year, it continues to endure. What has made ransomware such a durable threat and what is the best way to combat it? In order to prevent ransomware, organizations must first understand how it works.
Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.
IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:
LATEST COMMENTS
MC Press Online