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IBM Acquires WebDialogs to Expand Web Conferencing Capabilities

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IBM has announced it has acquired WebDialogs, Inc., a Billerica, Mass.-based, privately held provider of Web conferencing and communications services, with more than 500,000 users worldwide.

WebDialogs offers online meeting and collaboration services that combine Web and audio conferencing into one, easy-to-use experience. Since it is deployed as a service, WebDialogs technology does not require support from an organization's IT department, making it easy to deploy anytime, anywhere. The WebDialogs service is used by leading audio conferencing providers to extend online meeting capabilities to their users.

With the acquisition of WebDialogs, IBM is adding a software-as-a-service (SaaS) delivery model to the Lotus Sametime family of products, providing customers with choice and flexibility in how they buy and operate their Web conferencing services. IBM will also integrate the service with its industry-leading collaboration portfolio, including IBM Lotus Notes and IBM Lotus Sametime software.

The WebDialogs Unyte services will expand IBM's offerings in the Web conferencing space, particularly for the small-to-medium-sized business (SMB) segment and departments within larger organizations.

"We are aggressively pursuing new market opportunities across the board," said Michael Rhodin, general manager, IBM Lotus Software. "Building on our leadership in on-premise Web conferencing with Lotus Sametime software, the acquisition of WebDialogs now allows us to reach the growing segment of the market that prefers to buy this capability as a service. IBM now offers unparalleled conferencing capabilities for companies of all sizes."

This acquisition also represents new opportunities for IBM Business Partners. The WebDialogs services offer open application programming interfaces (APIs) that will enable Business Partners to customize, brand, and integrate the service into applications, products, and other services.

"To remain competitive, businesses are converging voice, video and data systems into one unified communications and collaboration solution that instantly connects employees to the information and resources they need," said Lou Guercia, CEO WebDialogs. "WebDialogs technology will strengthen IBM's existing unified communication and collaboration portfolio with easy-to-access and use Web conferencing services."

WebDialogs will become part of the Lotus unit of IBM Software Group. Financial details were not disclosed. For more information, visit WebDialogs.

IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service.

For more information, visit: www.ibm.com.

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