HelpSystems, a leading provider of systems management, business intelligence, and security solutions, today announced the acquisition of Halcyon Software and its complete portfolio of IT systems management software solutions.
This acquisition strengthens the managed services solutions available from HelpSystems and expands its multi-platform systems management and monitoring offerings, providing customers with more options for managing their mission critical servers and ensuring availability.
“We are excited to add the Halcyon suite of products to our existing portfolio of IT management solutions,” says Chris Heim, CEO, HelpSystems. “The depth and experience the Halcyon employees have in performance monitoring and systems management is a welcome addition to the HelpSystems team.”
HelpSystems has a rich history of acquiring and growing IT software companies through the expansion of existing technologies and an unparalleled commitment to customer service and support. With the emphasis on building lasting relationships, customers stay with HelpSystems an average of 10 or more years.
“We found the technology, teams, and IT expertise at these two companies to be a great fit,” says Lorraine Cousins, CEO, Halcyon Software. “Our leadership team recognizes that the Halcyon portfolio can continue to be strengthened to meet the needs of our enterprise customers, partners, and growing managed service provider network with the resources and support of an organization like HelpSystems.”
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