The head of Avnet's SMB solutions is honored for her innovative approaches to improving channel efficiencies and commitment to superior customer satisfaction.
Avnet Technology Solutions, an operating group of Avnet, Inc. has announced that Lisa Friesenhahn received IBM Global Services’ Marguerite Butterworth Lifetime Achievement Award.
Friesenhahn, who serves as vice president of SMB solutions for Avnet Technology Solutions, Americas, is only the second recipient of this award since its inception in 1997.The award is named in honor of Jack Henry’s Senior Vice President Marguerite Butterworth, who developed processes to assist IBM Global Services’ market expansion into the channel. It recognizes executives who have consistently demonstrated the highest levels of integrity, dedication and customer satisfaction.
“Throughout her career at Avnet, Lisa has dedicated herself to helping our suppliers and reseller business partners pursue new opportunities to accelerate their growth,” said Jeff Bawol, president, Avnet Technology Solutions, Americas. “Lisa’s business acumen and creativity have been a tremendous asset to our organization, and she has applied these skills to develop innovative processes and programs to increase channel efficiency.”
With 23 years of experience in the technology channel, Friesenhahn has led several strategic projects, which have significantly improved the efficiency of IBM Global Services’ channel and played a key factor in Avnet's being recognized as IBM Global Services’ number one global distributor eight times in the past 10 years. For example, Friesenhahn worked in conjunction with IBM’s Global Services team to develop an automated order processing system to decrease turnaround time, reduce errors, and improve customer satisfaction. She also created programs to provide consultation to partners to help them manage the complexity of solutions-based sales that include services and capture related renewal business opportunities, and programs that generate end-user demand on behalf of Avnet’s partners for service offerings.
“IBM Global Services’ Marguerite Butterworth Lifetime Achievement Award is an incredibly rare honor reserved for executives who have played significant roles in transforming our channel and the way we conduct business,” said Archie James, director of IBM Global Services’ channel services. “Lisa has been instrumental in helping us shape our product and services strategy for the channel, and she has been a driving force in creating programs that make it easier for our partners to do business and profitably target new market opportunities.”
Throughout her career at Avnet, Friesenhahn has held a number of key leadership positions, including serving as vice president of leasing, services and remarketing sales for Avnet Technology Solutions, Americas. Friesenhahn was appointed to lead the organization’s SMB solutions group in September 2009. In this new position, Friesenhahn will develop Avnet’s SMB strategies, with responsibility for developing cost-effective programs to help resellers profitably grow in this market segment.
About Avnet Technology Solutions
Avnet Technology Solutions is an operating group of Phoenix-based Avnet, Inc. As a global technology sales and marketing organization, Avnet Technology Solutions has sales divisions focused on specific customer segments and a select line card strategy enabling an exceptional level of attention to the needs of its customers and suppliers. For fiscal year 2009, the group served customers in more than 30 countries and generated US $7.04 billion in annual revenue. The group’s Web site is www.ats.avnet.com.
Avnet, Inc. (NYSE:AVT), a Fortune 500 company, is one of the largest distributors of electronic components, computer products and embedded technology in the world. Avnet accelerates its partners’ success by connecting the world’s leading technology suppliers with a broad base of more than 100,000 customers and providing cost-effective, value-added services and solutions. For the fiscal year ended June 27, 2009, Avnet generated revenue of $16.23 billion. For more information, visit www.avnet.com.
More than ever, there is a demand for IT to deliver innovation. Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects. The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the company are not aligned with the current IT environment.
TRY the one package that solves all your document design and printing challenges on all your platforms. Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Make sure your data survives when catastrophe hits. Request your trial now! Request Now.
Forms of ransomware has been around for over 30 years, and with more and more organizations suffering attacks each year, it continues to endure. What has made ransomware such a durable threat and what is the best way to combat it? In order to prevent ransomware, organizations must first understand how it works.
Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.
IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:
LATEST COMMENTS
MC Press Online