drop down joomla login module
22
Sun, Dec
3 New Articles

Help Desk: All Listings 

Filter

ARCAD-Customer

0 reviews

Intranet/internet solution to manage technical support activity.

Category:Help Desk
TypeSoftware

CompileALL

0 reviews

Automatically locate and recompile all programs that use any file on your AS/400 in minutes.

Category:Help Desk
TypeSoftware

Category:Help Desk
TypeSoftware

Category:Help Desk
TypeSoftware

PeekPlus

0 reviews

Allows viewing of another user's screen in real time, up to the last keystroke.

Category:Help Desk
TypeSoftware
VendorBytware

Help Center

0 reviews

A support management tool for Lotus Notes that tracks issues, assets and knowledge.

Category:Help Desk
TypeSoftware

Hosting services from DPS. Instead of buying software applications, DPS will host them for you for a monthly fee. You?re able to focus on accelerating the growth of your distributorship without sacrificing customer service. Whether you choose DPS Exten ... Read More...

Category:Help Desk
TypeService
VendorDPS, Inc.

Category:Help Desk
TypeSoftware

The AIT Internal Drives use Sony's proven AIT-1, AIT-2 and AIT-3 tape technology with a roadmap to year 2008 and GST's LCD Operator Panel providing comprehensive information to the operator. The drives attach to models 520, 550 and 570 of the i5 and p5 s ... Read More...

Category:Help Desk
TypeHardware
VendorGST, Inc.

c.Support

0 reviews

Category:Help Desk
TypeSoftware
VendorGWI Software

AI AGENT 2.0

0 reviews

KazTrix AI Agent builds artificial software agents that are trained by the user to gather, store, and easily retrieve information. As these agents interact with the user and manage more user data, they learn how to manage information more effectively.

Category:Help Desk
TypeSoftware Service

Scriptura

0 reviews

This software solution dramatically reduces IT time and money for document / forms / report development, generation and maintenance.Scriptura supports XML, JDBC, text/spooled file and Notes/Domino data sources and can be seamlessly integrated with your ex ... Read More...

Category:Help Desk
TypeSoftware

Help desk software to for online support centers. A small business solution that allows you to successfully track and resolve your trouble tickets online. It is fully customizable to best suite your needs. Source code is available at request. Fully functi ... Read More...

Category:Help Desk
TypeSoftware
VendorPolar

CacheRight

0 reviews

CacheRight for IIS allows developers to set reliable cache control policies for images and other site content without MMC access. It will speed up pages, reduce bandwidth expenses, and ease server strain from unnecessary validation requests.

Category:Help Desk
TypeSoftware

SecurPass

0 reviews

Password synchronization and reset solution providing increased security and minimizing calls to the Help Desk.

Category:Help Desk
TypeSoftware

Actional 7

0 reviews

SOA management platform

Category:Help Desk
TypeSoftware

ExpressDesk, TurnOver's issue tracking solution, combines browser-based end user self-service with unlimited seats of TurnOver's full-service Helpdesk. End users get a fast, easy way to find answers to their own technical questions, enter requests, and tr ... Read More...

Category:Help Desk
TypeSoftware

VueChat Enterprise is a set of tools for the Government and Corporations as a solution for web based Help Desk/Customer Service, private Instant Messaging, VoIP communications, Video Conference and Customer Relationship Management (CRM).

Category:Help Desk
TypeSoftware
VendorVuecam

New and used switches, routers and other networking equipment from Cisco and other major manufacturers from Warwick Data Systems. You can’t beat our response time! If you’re like most companies, you’re shopping price and availability. And Warwick delivers ... Read More...

Category:Help Desk
TypeHardware

LATEST COMMENTS

Support MC Press Online

$

Book Reviews

Resource Center

  • SB Profound WC 5536 Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. You can find Part 1 here. In Part 2 of our free Node.js Webinar Series, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Brian will briefly discuss the different tools available, and demonstrate his preferred setup for Node development on IBM i or any platform. Attend this webinar to learn:

  • SB Profound WP 5539More than ever, there is a demand for IT to deliver innovation. Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects. The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the company are not aligned with the current IT environment.

  • SB HelpSystems ROBOT Generic IBM announced the E1080 servers using the latest Power10 processor in September 2021. The most powerful processor from IBM to date, Power10 is designed to handle the demands of doing business in today’s high-tech atmosphere, including running cloud applications, supporting big data, and managing AI workloads. But what does Power10 mean for your data center? In this recorded webinar, IBMers Dan Sundt and Dylan Boday join IBM Power Champion Tom Huntington for a discussion on why Power10 technology is the right strategic investment if you run IBM i, AIX, or Linux. In this action-packed hour, Tom will share trends from the IBM i and AIX user communities while Dan and Dylan dive into the tech specs for key hardware, including:

  • Magic MarkTRY the one package that solves all your document design and printing challenges on all your platforms. Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Make sure your data survives when catastrophe hits. Request your trial now!  Request Now.

  • SB HelpSystems ROBOT GenericForms of ransomware has been around for over 30 years, and with more and more organizations suffering attacks each year, it continues to endure. What has made ransomware such a durable threat and what is the best way to combat it? In order to prevent ransomware, organizations must first understand how it works.

  • SB HelpSystems ROBOT GenericIT security is a top priority for businesses around the world, but most IBM i pros don’t know where to begin—and most cybersecurity experts don’t know IBM i. In this session, Robin Tatam explores the business impact of lax IBM i security, the top vulnerabilities putting IBM i at risk, and the steps you can take to protect your organization. If you’re looking to avoid unexpected downtime or corrupted data, you don’t want to miss this session.

  • SB HelpSystems ROBOT GenericCan you trust all of your users all of the time? A typical end user receives 16 malicious emails each month, but only 17 percent of these phishing campaigns are reported to IT. Once an attack is underway, most organizations won’t discover the breach until six months later. A staggering amount of damage can occur in that time. Despite these risks, 93 percent of organizations are leaving their IBM i systems vulnerable to cybercrime. In this on-demand webinar, IBM i security experts Robin Tatam and Sandi Moore will reveal:

  • FORTRA Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:

  • FORTRAManaging messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events? Automate your message center with the Robot Message Management Solution. Key features include:

  • FORTRAThe thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing. Manage your reports with the Robot Report Management Solution. Key features include:

  • FORTRAFor over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks. Manage your job schedule with the Robot Job Scheduling Solution. Key features include:

  • LANSA Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.

  • LANSAWhen it comes to creating your business applications, there are hundreds of coding platforms and programming languages to choose from. These options range from very complex traditional programming languages to Low-Code platforms where sometimes no traditional coding experience is needed. Download our whitepaper, The Power of Writing Code in a Low-Code Solution, and:

  • LANSASupply Chain is becoming increasingly complex and unpredictable. From raw materials for manufacturing to food supply chains, the journey from source to production to delivery to consumers is marred with inefficiencies, manual processes, shortages, recalls, counterfeits, and scandals. In this webinar, we discuss how:

  • The MC Resource Centers bring you the widest selection of white papers, trial software, and on-demand webcasts for you to choose from. >> Review the list of White Papers, Trial Software or On-Demand Webcast at the MC Press Resource Center. >> Add the items to yru Cart and complet he checkout process and submit

  • Profound Logic Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

  • SB Profound WC 5536Join us for this hour-long webcast that will explore:

  • Fortra IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn: