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IBM Social Media Insight

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IBM Social Media Insight, formerly IBM Social Merchandising, helps retailers and consumer product companies develop improved merchandising and marketing strategies through retail insight gained from analysis of external social data and product reviews.

 

IBM® Social Media Insight, formerly IBM Social Merchandising, delivers powerful social and online product review insights to retail and consumer products leaders to improve merchandising and marketing decision making. Social Media Insight applies advanced analytics to a vast amount of unstructured social and online product review data to surface key consumer attitudes that impact customer satisfaction and loyalty.

 

Product features and functions remain the same. Due to the update cycles, for a brief time you may continue to see the previous name in various systems.

 

Find out more here.

IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service.

For more information, visit: www.ibm.com.

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