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IBM Predictive Customer Intelligence V1.1

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IBM Predictive Customer Intelligence V1.1 delivers real-time decisions deployable across multiple customer contact channels.

 

IBM Predictive Customer Intelligence V1.1 transforms the individual customer experience by making recommendations that are most relevant to that unique individual. Recommendations are based on the most up-to-date and relevant internal and external data. Predictive analytics is then used to measure, predict, and optimize real-time actions to drive effective conversion of prospects to customers as well as long term retention.

 

IBM Predictive Customer Intelligence V1.1 enhancements:

  • Predefined data model to rapidly create real-time 360-degree customer profile.
  • Easy-to-install services and adapters for rapid time to value, enabling solution developers to rapidly create analytic applications.
  • Latest innovations enable advanced analytics, including geospatial and big data analysis.

 

Find out more here.

IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service.

For more information, visit: www.ibm.com.

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