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IBM Predictive Customer Intelligence V1.1

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IBM Predictive Customer Intelligence V1.1 delivers real-time decisions deployable across multiple customer contact channels.

 

IBM Predictive Customer Intelligence V1.1 transforms the individual customer experience by making recommendations that are most relevant to that unique individual. Recommendations are based on the most up-to-date and relevant internal and external data. Predictive analytics is then used to measure, predict, and optimize real-time actions to drive effective conversion of prospects to customers as well as long term retention.

 

IBM Predictive Customer Intelligence V1.1 enhancements:

  • Predefined data model to rapidly create real-time 360-degree customer profile.
  • Easy-to-install services and adapters for rapid time to value, enabling solution developers to rapidly create analytic applications.
  • Latest innovations enable advanced analytics, including geospatial and big data analysis.

 

Find out more here.

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