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iMessaging Systems, Inc.

www.imessagingsystems.com

iNspire Telephony for Telephone Self-Service and Call Centers The iNspire Telephony Integration Suite™ from iMessaging Systems, Inc. is designed for IBM i.  iNspire runs entirely on IBM i as a truly native solution and features; Self-service (IVR-inte ... Read More...

Category:I
Address395 Daniel Webster Highway, Unit 3
CityMerrimack
StateNH
CountryUSA
Postcode3054

The iNspire Call Center Suite delivers development tools to integrate System i applications with PBX’s, VoIP and System i IP Telephony. iNpsire functions include screen pops, call queuing, music-on-hold, dialing, intelligent call routing, click-to-call, ... Read More...

TypeSoftware

iVoice - interactive voice response is a member of the iNspire Call Center Suite for the iSeries supporting caller self-service, call center routing and queuing, screen pops, DTMF, Text-to-Speech, Speech Recognition and Screen-pops.

TypeSoftware Hardware

A tool for call center managers that provides an up-to-the-minute, web-based graphical snapshot of call center activity.

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  • Fortra IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn: