Japan Airlines International has officially launched "JAL Mighty," a new ERP system for aviation maintenance. IBM Japan, IBM Business Consulting Services, and SAP Japan Co., Ltd. collaborated on the project to create a system to manage maintenance planning, quality control, and parts inventory for approximately 160 aircraft, 460 engines, and 500,000 parts. The system is equipped with 19 standard SAP modules to serve approximately 6,000 users including aircraft mechanics, among others.
The new SAP ERP system integrates approximately 100 business systems for maintenance planning, quality control, and parts inventory for aircraft. It also includes qualification management of aircraft mechanics into one ERP package to realize business processes standardization and real-time information sharing. As a result, operational complexity due to multiple maintenance systems and separate data management is reduced, and management processes of maintenance planning, quality control of aircraft parts inventory are streamlined while improving safety in the air, according to the companies.
SAP ERP for aviation maintenance is implemented at 17 airlines around the world including JAL. For JAL's largest system implementation project to date, IBM consultants from 10 countries such as UK, France, and South Africa were brought together to leverage their past experience in aviation maintenance system implementation at other airlines and contribute their global insight. In order to minimize technical risks and prevent other issues, the project also adopted SAP MaxAttention, the ultimate implementation support service provided by SAP, which was created by a global team of experts including developers from SAP's headquarters in Germany.
During the project, IBM Business Consulting Services (IBCS) helped guide business process standardization and operational transformation to ease JAL's adjustment to the new ERP system while collaborating with JAL and IBM Japan on system development. Part of program development was done jointly by IBM India and IBM Japan development centers, the firms reported.
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