21
Thu, Nov
1 New Articles

Palmisano Studies IBM's Future

Commentary
Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times
IBM's Sam Palmisano gave a masterful presentation of IBM's services strategy in his keynote speech on the closing morning of PartnerWorld in San Francisco last Wednesday. The president, COO, and CEO-elect gave a 50-minute speech that outlined the progress that IBM and its Business Partners had achieved in gaining a 30 percent market share in the server market. At the same time, he charted out the path and the rationale by which IBM will continue to transform its role from technology purveyor to services provider.

A Tough Road Ahead for the Industry

From IBM's perspective, 2001 was a slow year in sales of servers but a year in which IBM nonetheless gained market share against its competitors. Now claiming 29.3 percent of the market, IBM held its ground in the server market, while Sun, Compac, and HP dropped. There is now no question that IBM is firmly ahead in the market leadership position. But that, according to Palmisano, is not the endgame.

In this market, technology purveyors must move into the services arena if they are to survive. Selling hardware or software is no longer enough. That's why Microsoft has moved away from being solely a technology provider by adding services to its offerings. That's why Compac and HP are merging. That's why Dell has been so successful with its customers. The customer market is saturated with technology promises. What's missing for the customer are compelling business solutions that are integrated together into an e-business infrastructure and that actually work.

This is why IBM rebranded all of its servers more than a year ago: It is not the particular hardware technologies that will be important to the customer; it's how those technologies integrate and work together. This is also why IBM is branding its WebSphere products and using open standards to connect them: A standalone solution is no longer possible in an e-business world. This is also why IBM has embraced the Linux initiative: Proprietary solutions--solutions that can't work seamlessly between platforms--can't compete in an interconnected e-business world.

For IBM, the Linux initiative and the WebSphere strategy are paramount. By supporting a common operating system layer and a comprehensive middleware infrastructure, IBM ensures that which eServer a customer purchases will no longer matter. What Business Partners need to sell to customers are solutions, not technologies. How well IBM works with its Business Partners to create and package these business solutions will determine IBM's success in transforming its business model from technology purveyor to services provider.

iSeries: Mainframe for the Middle?

In a separate session, Buell Duncan, GM of iSeries and pSeries platforms, stressed that the iSeries will continue to play an important role in IBM's overall strategy. To a room jam-packed with iSeries Business Partners, Duncan revealed that over 80 percent of last year's iSeries sales came through IBM Business Partners and that IBM is using the success of this iSeries Business Partner structure as a model for the success it hopes to repeat in other sectors as it continues to move toward a services-based business model.

The iSeries is an important asset for IBM in the midmarket precisely because it is an ideal services platform: It can integrate Windows, Unix, and Linux into a single footprint. It is IBM's fastest Java server. It's the perfect machine for midmarket customers, who need the power and the scalability of a mainframe without the complexity and the overhead of personnel. And yet, despite this power, the iSeries is still the most manageable platform of all IBM eServers. For these reasons, Duncan has begun calling the iSeries "the mainframe for the midmarket." In Duncan's estimation, only the mainframe can compete with the iSeries platform in terms of flexibility and power.

Couple that with the most recent iSeries announcements, and IBM believes there is no services-oriented platform that is more competitive--and no platform that can claim better price-performance advantages--than the iSeries. As proof, Duncan pointed to the product-of-the-year award the iSeries received at LinuxWorld less than a month ago.

Mainframe Coattails for the iSeries?

But isn't the mainframe dead? Wasn't that the message that the media was broadcasting more than 10 years ago amid the downsizing frenzy that overtook IT in the late 1980s?

If the mainframe was dead, it's back now in a completely new role.

According to IBM, the zSeries saw double-digit growth at the end of 2001--the first time IBM's mainframe sales broke the 10 percent mark since 1989. This sudden interest in mainframe capabilities was the result, according to Palmisano, of customers seeing the opportunity to remove complexity from their burgeoning network infrastructurse. This dynamic, coupled with IBM's new low-end zSeries mainframes, demonstrated that it is not the particular technology platform that is driving customer demand, but the services that can be delivered with a reduced Total Cost of Ownership (TCO).

Maybe that's why Duncan is trying to depict the iSeries as the mainframe for the midmarket. If there's a demand for mainframe capabilities in an affordable midmarket package--a package that will run "everything" and still scale across the enterprise--isn't it only fair that the iSeries get a piece of the action?

Thomas M. Stockwell is Editor in Chief of MCMagOnline. He can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it..

Thomas Stockwell

Thomas M. Stockwell is an independent IT analyst and writer. He is the former Editor in Chief of MC Press Online and Midrange Computing magazine and has over 20 years of experience as a programmer, systems engineer, IT director, industry analyst, author, speaker, consultant, and editor.  

 

Tom works from his home in the Napa Valley in California. He can be reached at ITincendiary.com.

 

 

BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

Support MC Press Online

$

Book Reviews

Resource Center

  • SB Profound WC 5536 Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. You can find Part 1 here. In Part 2 of our free Node.js Webinar Series, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Brian will briefly discuss the different tools available, and demonstrate his preferred setup for Node development on IBM i or any platform. Attend this webinar to learn:

  • SB Profound WP 5539More than ever, there is a demand for IT to deliver innovation. Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects. The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the company are not aligned with the current IT environment.

  • SB HelpSystems ROBOT Generic IBM announced the E1080 servers using the latest Power10 processor in September 2021. The most powerful processor from IBM to date, Power10 is designed to handle the demands of doing business in today’s high-tech atmosphere, including running cloud applications, supporting big data, and managing AI workloads. But what does Power10 mean for your data center? In this recorded webinar, IBMers Dan Sundt and Dylan Boday join IBM Power Champion Tom Huntington for a discussion on why Power10 technology is the right strategic investment if you run IBM i, AIX, or Linux. In this action-packed hour, Tom will share trends from the IBM i and AIX user communities while Dan and Dylan dive into the tech specs for key hardware, including:

  • Magic MarkTRY the one package that solves all your document design and printing challenges on all your platforms. Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Make sure your data survives when catastrophe hits. Request your trial now!  Request Now.

  • SB HelpSystems ROBOT GenericForms of ransomware has been around for over 30 years, and with more and more organizations suffering attacks each year, it continues to endure. What has made ransomware such a durable threat and what is the best way to combat it? In order to prevent ransomware, organizations must first understand how it works.

  • SB HelpSystems ROBOT GenericIT security is a top priority for businesses around the world, but most IBM i pros don’t know where to begin—and most cybersecurity experts don’t know IBM i. In this session, Robin Tatam explores the business impact of lax IBM i security, the top vulnerabilities putting IBM i at risk, and the steps you can take to protect your organization. If you’re looking to avoid unexpected downtime or corrupted data, you don’t want to miss this session.

  • SB HelpSystems ROBOT GenericCan you trust all of your users all of the time? A typical end user receives 16 malicious emails each month, but only 17 percent of these phishing campaigns are reported to IT. Once an attack is underway, most organizations won’t discover the breach until six months later. A staggering amount of damage can occur in that time. Despite these risks, 93 percent of organizations are leaving their IBM i systems vulnerable to cybercrime. In this on-demand webinar, IBM i security experts Robin Tatam and Sandi Moore will reveal:

  • FORTRA Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:

  • FORTRAManaging messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events? Automate your message center with the Robot Message Management Solution. Key features include:

  • FORTRAThe thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing. Manage your reports with the Robot Report Management Solution. Key features include:

  • FORTRAFor over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks. Manage your job schedule with the Robot Job Scheduling Solution. Key features include:

  • LANSA Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.

  • LANSAWhen it comes to creating your business applications, there are hundreds of coding platforms and programming languages to choose from. These options range from very complex traditional programming languages to Low-Code platforms where sometimes no traditional coding experience is needed. Download our whitepaper, The Power of Writing Code in a Low-Code Solution, and:

  • LANSASupply Chain is becoming increasingly complex and unpredictable. From raw materials for manufacturing to food supply chains, the journey from source to production to delivery to consumers is marred with inefficiencies, manual processes, shortages, recalls, counterfeits, and scandals. In this webinar, we discuss how:

  • The MC Resource Centers bring you the widest selection of white papers, trial software, and on-demand webcasts for you to choose from. >> Review the list of White Papers, Trial Software or On-Demand Webcast at the MC Press Resource Center. >> Add the items to yru Cart and complet he checkout process and submit

  • Profound Logic Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

  • SB Profound WC 5536Join us for this hour-long webcast that will explore:

  • Fortra IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn: